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How 4dpick Protects Your Account Data

This page sets out what 4dpick collects when you open an account, deposit via Touch 'n Go eWallet, Boost or GrabPay, and browse our live tables and slot rooms.

Account data handlingPayment detail privacyData access requestsCookie use on site
4dpick How 4dpick Protects Your Account Data
DATA HANDLING DETAILS

How We Treat Cookies and Account Records

4dpick treats your account record as something only you and our verification team should see in full. Cookies keep your session alive across slot rooms like River Crocodile Slots and the sportsbook so you're not re-entering your phone number every few minutes, but they don't track you once you leave our pages. Account security runs on the same verification step used for withdrawals — matching your registered Touch 'n Go eWallet, Boost or GrabPay details against your account before any change is approved. Retention and correction requests go through the contact paths listed above.

Cookie Use

Cookies on 4dpick keep you signed in between the sportsbook, live tables and slot rooms such as Crash Game, but we don't use them to follow you across other sites

Account Security

Changes to your registered phone number or payment method go through the same check used for withdrawals, so nobody can edit your account details without that verification step.

Data Retention

We keep account and transaction records for as long as your account is active, plus a short period after closure in case a payment dispute needs tracing back.

Request Changes

If something in your account record looks wrong, or you want certain details removed, raise it through live chat and we'll log the correction against your account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have questions about this privacy policy — what we store, who sees it, or how to ask for a correction — our support channels are the fastest way through. We log every request against your account so nothing gets lost between chat sessions, whether you're logging in from Ipoh on your phone or switching to desktop later. Response speed depends on the queue at that hour, but every request gets a reference number you can quote back to us.

Team online

Live Chat

Open live chat from your account menu to ask about data we hold, cookie settings, or how to update your registered phone number — available without leaving the lobby page.

Email Request

Send a written request if you want a copy of your account data or need a correction logged formally; we match it to your account using your registered phone number.

In-App Help

Use the help section inside the app or mobile browser to find this policy again without searching — it's linked from the same menu as your wallet and account settings.

Privacy Policy Questions Players Ask

Here are the questions we get most often about how 4dpick handles account data, payment details and cookies. If your question isn't covered below, our support channels can walk through the specifics with you directly.

We collect your phone number, the payment details tied to Touch 'n Go eWallet, Boost or GrabPay, and basic device details like browser type so we can keep your session secure.

We only share account details with payment partners, fraud-checking services, or regulators where local law requires it — we don't sell your information to outside advertisers.

Yes — raise the request through live chat or email, and we'll match it against your registered phone number before updating or removing the details you've flagged.

We keep records for as long as your account stays active, plus a short period after closure, mainly to trace payment disputes or respond to verification checks.

No — our cookies only keep your session active across the lobby, sportsbook and slot rooms like Takraw Kick Slots; they don't follow you once you close the tab.

The core approach stays the same, but some verification and retention steps depend on local law and apply only where local law permits access to our account services.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.